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Document Identification
Title
Quality Manual / Illinois Department of Transportation {periodical start}
Access this Publication
Connect to the document
This publication exists in multiple volumes or editions. Links to all deposited volumes or editions are:
- Quality Manual / Illinois Department of Transportation (2009, January 16)
- Quality Manual / Illinois Department of Transportation (2009, May 22)
- Quality Manual / Illinois Department of Transportation (2009, July 20)
Description
This manual describes the Quality Management System of the Illinois Department of Transportation, and delineates lines of authority, relationships and responsibilities among the key processes and personnel performing within the system. The manual also provides procedures or references for activities comprising the Quality Management System to ensure compliance with the standard, ISO 9001:... This manual is used to guide employees through the requirements of the ISO standard that must be maintained to ensure customer satisfaction and continual improvement, and to provide instructions that help empower the work force.
Subject Classification
Issuing Agency
Illinois
Dept. of Transportation
Contact
Organization: Illinois Department of Transportation
2300 South Dirksen Parkway
Springfield, IL 62764
Phone: 217-557-1654
Document Descriptive Information
File Data
- Language(s): EN-English
- Date Accepted Into Depository: Fri, 2 Oct 2009 13:43:33 UTC
- Web Address On Date Of Deposition: NA for serial records