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Document Identification
Title
Quality Manual / Illinois Department of Transportation (2009, January 16)
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Connect to the document
- Illinois Department of Transportation Quality Manual (QualityManual.pdf)
The OCLC Open WorldCat number for the electronic document record is '451168021'.
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Description
This manual describes the Quality Management System of the Illinois Department of Transportation, and delineates lines of authority, relationships and responsibilities among the key processes and personnel performing within the system. The manual also provides procedures or references for activities comprising the Quality Management System to ensure compliance with the standard, ISO 9001:2000. This manual is used to guide employees through the requirements of the ISO standard that must be maintained to ensure customer satisfaction and continual improvement, and to provide instructions that help empower the work force.
Subject Classification
Sample text from the file
.unavailable
Issuing Agency
Illinois
Dept. of Transportation
Contact
Organization: Illinois Department of Transportation
2300 South Dirksen Parkway
Springfield, IL 62764
Network Address: j
Phone: 217-557-1654
Document Descriptive Information
File Data
- Language(s): EN-English
- Creation Date (from issuing agency): 01 26 2009
- Document Modification Date (from issuing agency): 01 26 2009
- Date Accepted Into Depository: Tue, 10 Feb 2009 20:05:51 UTC
- Checksum Algorithm: MD5 SHA1
- Document File Checksum:
- QualityManual.pdf - checksum='1350689375' byte count= '805038'