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Document Identification
Title
Annual Report: Consumer Services Division (2004)
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- Annual Report: Consumer Services Division (20080819194928_050421CSDAnnual04.pdf)
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Description
This report reviews utility performance in responding to their customers concerns as presented to CSD Staff. It includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints.
Subject Classification
Sample text from the file
.unavailable
Issuing Agency
Illinois Commerce Commission
Contact
Organization: Illinois Commerce Commission
Consumer Services Division
527 East Capitol Avenue
Springfield, IL 62701
Phone: 217-782-2024(
Document Descriptive Information
File Data
- MIME Type: application/pdf
- Language(s): EN-English
- Creation Date (from issuing agency): 04 21 2005
- File Modification Date On Web Server: 05/14/2007 08:23:40
- Document Modification Date (from issuing agency): 04 21 2005
- Date Accepted Into Depository: Fri, 22 Aug 2008 20:40:02 GMT
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- Web Address On Date Of Deposition: http://www.icc.illinois.gov/downloads/public/ci/050421CSDAnnual04.pdf
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